About Brother

Corporate Snap Shot

For more than a century, Brother has won recognition as a brand synonymous with delivering product innovation and customer satisfaction. A Japanese company founded in 1908, Brother has 19 production facilities and 43 sales companies operating in 41 countries in different regions today. Brother is now a leading brand that produces quality innovative products for the print and imaging, labelling and sewing markets. Key products include laser printers, Multi-Function Centres (MFCs), fax machines, labellers, label printers, and a wide range of home and industrial sewing machines. A trusted brand worldwide that believes in the "Customer First" approach in all aspects of our business, Brother has continuously met the varied needs of our customers through our comprehensive range of quality solutions.

Global Brother website

Brother International (NZ) Limited

Brother has had a presence in the New Zealand market for over 50 years. In that time we have grown to be one of the leading providers of print and imaging equipment, sewing machines and labelling hardware in New Zealand. We service the retail, corporate and business to business markets and offer an array of services that transcend that of most other local organisations. For example we are the only print manufacturer to provide free post recycling bags with our Inkjet Multifunction cartons and entry level laser products. Our recycling programme and ISO14001 accredited environmental system sets us apart and truly supports our Mission Statement which is “With integrity, we sell and support Brother products and solutions”. It forms part of our Corporate Social Responsibility awareness and “Global Vision” which dictates that in every action an employee undertakes we act with the environment and society in mind. We are a founding partner of the Pacific Cooperation Foundation helping to promote economic and social development in the region which again underscores Brother’s commitment to the local market and beyond.

We are proud to be At your side and strive to bring you the very best in technology and support for every product category we service. With our Head Office in Lower Hutt and offices in Auckland, Wellington and Christchurch, we are never far from your side and look forward to our next 50 years in New Zealand.

Brother International (NZ) Limited (BINZ) markets Brother branded finished goods, spares and consumables nationwide and throughout the Pacific and has been operating in New Zealand for over 50 years. This is also extended to our locally developed services aimed at our corporate and small to medium size company customers. Our head office, warehousing, technical training operation and technical support is situated in Lower Hutt, Wellington and provides after sales services through a locally employed in-house help desk and nationwide servicing via authorised technical service providers. BINZ also operates sales offices in Auckland, Wellington and Christchurch.

We take Corporate Social Responsibility very seriously and follow closely the three basic policies of the Brother Group worldwide which centre on “commitment to quality”, “customer first” and “care for the environment”. Nowhere is this better illustrated than in our ISO 14001 Environmental standards and ISO 9001 Quality standard certification. Our recycling programme is unparalleled within the New Zealand market and is recognised as the most comprehensive programme by Brother globally. Our numerous community sponsorships and support of the Pacific Cooperation Foundation underscore our commitment and desire to serve our community locally and globally.

View our Mission, Vision and Core Values