Welcome to Brother Imaging Solutions Group, industry leaders in smart imaging services.

We’re committed to delivering an impressive range of business benefits, including greater productivity, tailored solutions, ongoing support, no down time for business-critical services, and reduced operating costs.

But what we’re really proud to deliver is harmony. That feeling when your workflow just works. Consistently and effortlessly.

Welcome to Brother Imaging Solutions Group, industry leaders in smart imaging services.

We’re committed to delivering an impressive range of business benefits, including greater productivity, tailored solutions, ongoing support, no down time for business-critical services, and reduced operating costs.

But what we’re really proud to deliver is harmony. That feeling when your workflow just works. Consistently and effortlessly.

0800 426 272

For a FREE business audit.

Get in touch today to discover how Brother Imaging Solutions Group can revolutionise your workflow and save costs through balanced deployment.

Contact Us

0800 426 272

For a FREE business audit.

Tailored Plans to Suit Your Business

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About Us

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The team at Brother Imaging Solutions Group are experts in effectiveness.

There’s nobody better placed to help you discover the most cost-effective, productive and environmentally conscious combination of machines for your business.

We’ve got the full strength of the Brother brand behind us, including an industry history that spans over a century.

We lead the way in the New Zealand corporate imaging market with a highly committed and experienced sales team.

We can manage installation, servicing, consumable supply, recycling and purchasing while remotely monitoring the health and status of your fleet leaving you and your employees confident that the systems you need will keep working seamlessly.

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Our Approach

With a balanced deployment approach, imaging technology is strategically positioned within reach of everyone in an organisation.

As a result, employee productivity improves markedly through smoother, more streamlined workflows. Imaging-related costs are reduced an average of 23% when businesses adopt a balanced deployment approach this includes both direct hardware cost savings and lower IT support and maintenance spending.

Brother Imaging Solutions Group are currently the only corporate imaging company dedicated to bringing the benefits of balanced deployment to New Zealand businesses.

With minimal disruption, we’ll examine your workplace and advise you on the best machines to suit your needs, where to place them, where bottlenecks occur and how to eliminate them, and what cost saving you're likely to achieve.

Get in touch today for a free assessment, and discover the productivity and peace a balanced deployment approach brings.

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Flexible Service Solutions

Finding ways to maximise your business productivity is so much easier with Brother Imaging Solutions Group at your side.

Now you can hand over control of your imaging requirements to our team, and let us provide a solution that suits your business. We broadly offer the following plans and payment options for our imaging services, and can also provide tailored solutions crafted specially for your business.

Consumables
Replacement
Programme (CRP)

Ideal for businesses that want to maintain a modern fleet without any capital outlay - also caters for printing fluctuations.

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Cost Per Page

A flexible option best suited for businesses that wish to own their imaging hardware and devices, while maintaining control over consumables costs.

Cost Per Page

Managed
Imaging
Services (MIS)

The total care package - perfect for businesses that want all aspects of their imaging requirements placed in expert hands.

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Consumables
Replacement
Programme (CRP)

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Ideal for businesses that want to maintain a modern fleet without any capital outlay, Brother Imaging Solutions Group's CRP is easy to set up and risk-free.

It's a unique OPEX offering with no purchase or lease. Instead, the customer is given free use of our machinery. There's no CAPEX and it's 100% OPEX, making it 100% tax deductible.

It's also the perfect plan to cater for printing fluctuations.

Based on your printing, copying, scanning and faxing requirements, Brother will tailor a solution to meet your specific needs. Here's how it works:

  1. The team at Brother Image Solutions Group will work with you to establish the most accurate estimate possible for your company's imaging usage and needs.
  2. From there, we'll agree to a set number of consumables per month.
  3. We'll remotely monitor the devices on your behalf and sends consumables as required. You'll never run out of toner on a Friday afternoon again!
  4. You'll be billed only when consumables are supplied – meaning there's no cost for pages that are not printed under a minimum contract.
  5. The contract term is typically 36 months, but the contract is satisfied once the agreed consumables are purchased.

Call us today for a no-obligations quote, and you could be up and running tomorrow!

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Cost Per Page

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Ideal for businesses that wish to own their own imaging hardware and devices, Brother Imaging Solutions Group's Cost Per Page plan provides complete flexibility and control.

The Cost Per Page system enables our customers to purchase their hardware/devices. Brother Imaging Solutions Group takes over responsibility for managing and maintaining those devices. This includes a warranty, service and support, and consumables delivery. Here's how it works:

  1. Brother will work with you to identify the volume of printing, copying, scanning and faxing required for your business, using both your current resources and historical data to reach a mutual conclusion.
  2. For the first month of the contract, you'll be billed based on this initial estimate – from then on, you'll pay for your actual usage.
  3. Under CPP the consumable and service components are considered an OPEX and the hardware CAPEX.

Call us today for a no-obligations quote, and find out if our Cost Per Page offering can save your business money.

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Managed
Imaging
Service

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Ideal for businesses that want the total care package! Brother Imaging Solutions Group's MIS puts the task of managing your print and imaging needs entirely in our hands. This leaves you free to concentrate on what you do best.

We'll take care of all aspects of your imaging requirements including hardware, software, consumables, service, support and any other associated costs.

It's a system particularly suited to large government departments and corporates who look at printing as an overall platform. Here's how it works:

  1. Our team will examine your hardware and consumables requirements, then identify your print, copy, scanning and faxing usage and propose a set monthly fee.
  2. Should your usage exceed the agreed volume, you'll be billed at an amount that's relative to your running costs only.
  3. You'll benefit by having a consistent monthly cost that is 100% OPEX and 100% tax deductible.

We'll make sure we gain a complete and accurate view of your entire company, and take into account the deployment of multiple devices. Depending on your requirements, we may provide a single price across a range of machines.

Call us today for a no-obligations quote, and discover how our expert knowledge can deliver effective change for your business.

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Flexible Service Solutions

Consumables
Replacement
Programme (CRP)

Ideal for businesses that want to maintain a modern fleet without any capital outlay – also caters for printing fluctuations.

Consumables Replacement Programme icon

Flexible Service Solutions

Cost
Per
Page

A flexible option best suited for businesses that wish to own their imaging hardware and devices, while maintaining control over consumables costs.

Consumables Replacement Programme icon

Flexible Service Solutions

Managed
Imaging
Services (MIS)

The total care package – perfect for businesses that want all aspects of their imaging requirements placed in expert hands.

Consumables Replacement Programme icon

Total Care Programme

The Brother Total Care Programme offers personalised solutions that reward our customers with peace of mind at NO COST to our customers.

Our Total Care Programme covers all functionality of our machines and we can automatically supply all consumables and provide ongoing monitoring of all your network devices.

We've got all aspects of service and support covered by our nationwide New Zealand based service and support teams:

  • Personalised support and a single point of contact for technical support through our 0800 number
  • Remote diagnosis and troubleshooting (via phone, email, Customer portal)
  • All maintenance services and parts
  • Customer training – onsite or via the phone
  • All repair services completed at the customer's site
  • Loan or replacement machines so no down time and no hassle
  • 2 hour target response for attendance in urban areas, 4 hour target response for attendance for rural areas
  • All our machines are pre-configured. Our team will install on site and offer training for the machine at the time requested by the customer
  • No hidden costs – we will cover all parts, labour and travel required to resolve the issue

Our Customers

Corporate Social Responsibility

We make concern for the environment a cornerstone of our business practice.

Brother takes corporate social responsibility (CSR) to heart. CSR means our bottom line goes beyond economics. We believe that what we do won't be good for Brother if it isn't also good for the environment and for our customers and employees.

We care for our products throughout their life-cycle. We have one of the most comprehensive waste management and end-of-life recycling programmes provided by any New Zealand print manufacturer, with free nationwide recycling for all our printers, inks, toners and drums, for both the corporate sector and mass consumer market.

We have carboNZero certification. In 2013, Brother International (NZ) Limited became the first print brand in New Zealand to receive the world leading carboNZero certification, for our commitment to environmental leadership. This certification means our efforts to manage, reduce and offset carbon emissions are effective under ISO 14065.

carboNZero

We are the only printer manufacturer to achieve the TCO standard. We're the first and only printer manufacturer to achieve the coveted TCO standard – the toughest environmental standard in the world – since 2002.

ISO 9001 and ISO 14001 Accreditations. Brother products are manufactured to exacting, environmentally friendly specifications. We're committed to ISO 9001 and ISO 14001, and through these controls we ensure that quality and reliability are built into every consumable and machine we manufacture.

We are an Energy Star partner. As a long-time Energy Star partner, all Brother Group companies worldwide have strong social and environmental responsibilities to contribute to a cleaner planet. Our Laser Printers, Multi-Function Centres (MFCs) and Faxes comply with the International Energy Star Program.

Contact Us

Get in touch today to discover how Brother Imaging Solutions Group can revolutionise your workflow and save costs through balanced deployment.

Brother Tauranga (Head Office)

27 Matarawa Place,
Tauriko Business Estate, Tauriko
PO Box 248
Seventh Avenue,
Tauranga
Ph: 07 543 5600
Fx: 07 543 5605
ISGSales@brother.co.nz

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Locations

Brother Tauranga (Head Office)

Tauriko Business Estate,
Tauriko
PO BOX 248,
Seventh Avenue, Tauranga.
Ph: 07 543 5600
Fx: 07 543 5605

ISGSales@brother.co.nz

Brother Corporate Solutions Centre (Auckland)

Level 5, Hamburg-Sud House,
52 Symonds Street,
PO Box 8074, Auckland.
Ph: 09 377 0175
Fx: 09 377 9273

ISGSales@brother.co.nz

Brother Corporate Solutions Centre (Wellington)

Level 27, Grand Plimmer Tower
2-6 Gilmer Terrace, Wellington.
Ph: 09 377 0175
Fx: 09 377 9273

ISGSales@brother.co.nz

Brother Corporate Solutions Centre (Christchurch)

366 Montreal Street
Christchurch
Px: 03 379 0235
Fx: 03 379 0236

ISGSales@brother.co.nz

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Locations

Brother Tauranga (Head Office)

27 Matarawa Place,
Tauriko Business Estate,
PO BOX 248,
Seventh Avenue, Tauranga.
Ph: 07 543 5600
Fx: 07 543 5605

ISGSales@brother.co.nz


Brother Corporate Solutions Centre
(Auckland)

Level 5, Hamburg-Sud House,
52 Symonds Street,
PO Box 8074, Auckland.
Ph: 09 377 0175
Fx: 09 377 9273

ISGSales@brother.co.nz


Brother Corporate Solutions Centre
(Wellington)

Level 27, Grand Plimmer Tower
2-6 Gilmer Terrace, Wellington.
Ph: 04 589 0284
Fx: 04 589 0287

ISGSales@brother.co.nz


Brother Corporate Solutions Centre
(Christchurch)

366 Montreal Street
Christchurch
Ph: 03 379 0235
Fx: 03 379 0236

ISGSales@brother.co.nz


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