Our Customer Service and Support

It’s no accident we’re rated by New Zealanders as the number one print brand for after-care service. At Brother we’re committed to being at our customer’s side for the life time of their printer, so we offer:

Customer support warranty like no other brand
12 Months Standard warranty (click here to find out what this means for you)
3 years on-site service warranty upgrade when you purchase and use Genuine Brother Consumables (click here to find out what this means for you)

Customer support based right here in New Zealand
Calling Brother is easy – from our low waiting time to our ‘nothing’s a problem’ approach (0800 329 111)

Our consumable and machine recycling program is unrivalled (click here to find a drop off point near you)

Need help with your printer? We’re at your side.
Contact our New Zealand customer support team: 0800 329 111
For cashback enquires please click here

Material Safety Data Sheets
For the MSDS on the toners and inks, please (click here) or contact the customer support team.

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