Brother Cashback Promotion Terms and Conditions

Defined Terms:

In this document:

Cashback Amount means NZD$150.

Claimant means an individual that submits a cashback claim to Brother for this Promotion.

Participating Dealer means an authorised Brother reseller who is participating in the Promotion in New Zealand.

Brother means Brother International (NZ) Limited, 27 Matarawa Place, Tauriko Business Estate, Tauranga 3171; postal address PO BOX 248, Seventh Avenue, Tauranga 3140.

Eligible Product means MFCL8690CDW.

Promotion means the Brother cashback promotion running from 01 February 2018 to 28 February 2018.

Working Day means any day other than a Saturday or Sunday or a public holiday observed in Tauranga.


1. To be eligible for the Promotion the Claimant must be a New Zealand resident who has purchased an Eligible Product from a Participating Dealer between 01 February 2018 and 11:59pm 28 February 2018.

2. The Claimant must purchase the Eligible Product for his or her own personal use in New Zealand and not for the purpose of commercial resale, rental or lease (i.e. the Claimant must be the end-user of the product).

3. Employees of Brother International (NZ) Limited, Resellers, Participating Dealers, or any business who sells Brother branded or compatible products (including but not limited to: competitors, compatible and/or refilled consumable resellers), are not eligible to participate in the Promotion.

Brother’s obligation

4. If the Claimant submits a valid claim to Brother in accordance with these terms and conditions Brother will pay the Claimant the Cashback Amount.

The claim process

5. Only one (1) claim may be made per Eligible Product purchased.

6. Claims are not transferable or assignable. Only the purchaser of the Eligible Product may submit a claim in respect of that product.

7. To make a claim, the Claimant must visit, complete and submit the required information by 11:59pm 14 March 2018. Brother accepts no responsibility for claims not submitted by this date and no claim received after this date will be processed.

8. To complete the claim, the Claimant must send Brother a copy of the Claimant’s receipt or tax invoice and the Claimant’s unique number. The receipt or tax invoice and unique number must be received by Brother within 30 days of the claim being submitted online. If posted, the receipt or tax invoice must be sent to Brother Cashbacks, Brother International (NZ) Limited, PO Box 248, Seventh Avenue, Tauranga 3140. If sent via email, the receipt or tax invoice should be scanned and sent to

9. To be valid, the receipt or tax invoice must clearly state:
  1. the name of the store or entity of purchase;
  2. the date of purchase;
  3. a tax invoice number; and
  4. that payment for the Eligible Product has been made in full.

10. If the tax invoice or receipt is missing any of the required information, or if Brother considers the information to be illegible or indecipherable, the Payment Promise will not apply to the claim. However, Brother will use reasonable efforts to contact the Claimant and obtain the required information.

Payment Promise

11. Brother will issue the payment, via EFT or cheque, within 10 Working Days of receipt of all evidence required by Brother for a valid claim (“Payment Promise”).

12. If Brother does not issue payment in accordance with the Payment Promise, Brother will pay to the Claimant the price the Claimant paid for the product less the Cashback Amount.

13. It is the responsibility of the Claimant to provide correct details to Brother. If the Claimant provides an incorrect banking or mailing address the Payment Promise will not apply to the claim.

Claim conditions

14. Only one (1) claim may be made per Eligible Product purchased.

15. If the Claimant returns a product for which it has received a Cashback Amount the Claimant must return any Cashback Amount already paid to the Claimant by Brother in respect of that product.

16. Brother may, at any time, take steps to verify the eligibility of any Claimant or the validity of any claim submitted. If Brother reasonably believes that the Claimant is ineligible for the Promotion or that a claim is invalid, Brother may reject the claim and/or pursue the Claimant for any monies already paid to the Claimant. Brother’s decision on eligibility and validity is final and no correspondence will be entered into.

General Conditions

17. Brother reserves the right to alter these terms and conditions at any time.

18. If Brother considers that the Promotion is being used to commit fraud, is being used for purposes unintended by Brother, or is not capable of being conducted as reasonably anticipated, Brother in is sole discretion and to the extent permitted by law may:
  1. invalidate any claim;
  2. disqualify any Claimant from participating in this and any future promotion; or
  3. modify, suspend or cancel the Promotion.

19. This Promotion cannot be redeemed in conjunction with any other promotion, including any other cashback promotion or rewards program.

20. All claim forms and other materials provided by the Claimant to Brother become the property of Brother.

21. Payments are not transferable, assignable or exchangeable for other goods or services and are governed by New Zealand law.

22. Brother accepts no responsibility for any tax implications that may arise from the Promotion. Independent financial advice should be sought by the Claimant.

23. To the extent permitted by law, Brother excludes all liability, including negligence, for any loss or damage whether indirect, special or consequential, arising in any way out of the Promotion.

24. Nothing in these terms and conditions limits, purports to limit or excludes the statutory guarantees under the Consumer Guarantees Act 1993.

25. These terms and conditions are governed by New Zealand law.


26. Brother will collect Claimants’ personal information in order to conduct the Promotion. Brother’s privacy policy may be viewed online at

27. Unless the Claimant un-checks the appropriate box on the online claim form, Brother may, for an indefinite period unless otherwise advised, use the personal information collected for promotional, marketing and publicity purposes including sending electronic messages or telephoning the entrant.

28. Claimants should direct any requests to access, update or correct their personal information to Brother.