The Brother team are taking a holiday break from 19 Dec 2025 to 12 Jan 2026. Support responses and cashback approvals may be delayed during this time. 

Contact-us

Call us

Call our NZ-based Helpdesk team on 0800 329 111. They're available 24/7.

Cards_helpdesk_1980x1010

Where here to help

Our frequently asked questions have been created to help you find the answer to your query as quickly as possible.
Brother corporate building with the Brother logo displayed on the rooftop against a blue sky.

Looking for another Brother region?

If you're looking for Brother support in a different region or country, please visit our Global Network page.