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Customer help at your side

If you're after warranty information, product support or FAQs, Brother is at your side.

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FAQs

Need help? Read answers to our most frequently asked questions.

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'How to' Video Guides

For help troubleshooting some common issues, check out our helpful 'How to' videos.

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Support & Downloads

Visit our Support Centre for simple solutions, including driver downloads and manuals.

Visit Solutions Centre

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Warranty Information

Brother is at your side with comprehensive warranties on all our products.

View product warranties

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Register Your Product

Register your product via our Brother Online portal for an enhanced experience.

Register product

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Remote Support

For use with remote support assistance while speaking to our Helpdesk team.

View next steps

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Store Locator

Looking to purchase a Brother product? Find your closest local authorised stockist.

Find my nearest store

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Service Provider Locator

Find your nearest Brother Authorised Technical Service Provider for servicing & repairs.

Find a Service Provider

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Recycle with Brother

Help us to protect the environment and recycle your empty cartridges or old printers.

Scam Alert - Unauthorised Service Providers

The ‘Brother Printer Support NZ’ website is NOT an official Brother website or a Brother Authorised Technical Service Provider. For more information, click here.

Brother NZ

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Chat to one of our NZ-based Helpdesk team

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