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Our website will be unavailable on Thursday 4th March from 3.30pm-7.30pm due to scheduled maintenance. We apologise for any inconvenience this may cause.

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Customer help at your side

If you're after warranty information, product support or FAQs, Brother is at your side.

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FAQs

Need help? Find our FAQs and
'How to' videos here.

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'How to' Video Guides

For help troubleshooting some common issues, check out our helpful 'How to' video guides.

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Support & Downloads

Visit our support centre for simple solutions
for all our products. Find driver downloads, manuals and FAQs.

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Warranty Information

Brother is at your side with comprehensive warranties on all our products. Find out more.

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Register Your Product

Make sure you get enhanced support by registering your product through our Brother Online service.

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Remote Support

For remote support while speaking to our Helpdesk team, click here.

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Store Locator

Find your nearest local Brother stockist

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Service Centre Locator

Need a repair quick? Find your nearest
service centre here.

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Recycle with Brother

Help us to protect the environment by recycling your inks and toners with us.

Security Alert - Unofficial Repair Agents

The ‘Brother Printer Support NZ’ website is NOT an official Brother website or sanctioned Brother repair agent. For more information, click here.