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Scam Alert! Unauthorised websites and service providers may claim to represent Brother. If in doubt, contact us directly.

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Customer help at your side

If you're after warranty information, product support or FAQs, Brother is at your side.

Scam Alert - Unauthorised Service Providers

The websites 'Brother Printer Support NZ' and 'brothersetupsupport.com' are NOT official Brother websites or Authorised Technical Service Providers. If you believe you have been affected by a scam, please contact us immediately.

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FAQs

Need help? Read answers to our most frequently asked questions.

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How-to Video Guides

For help troubleshooting some common issues, check out our helpful how-to videos.

Watch how-to videos

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Support & Downloads

Visit our Support Centre for simple solutions, including driver downloads and manuals.

Visit Support Centre

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Warranty Information

Brother is at your side with comprehensive warranties on all our products.

View product warranties

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Register Your Product

Register your product via our Brother Online portal for an enhanced experience.

Register product

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Remote Support

For use with remote support assistance while speaking to our Helpdesk team.

View next steps

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Store Locator

Looking to purchase a Brother product? Find your closest local authorised stockist.

Find my nearest store

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Service Provider Locator

Find your nearest Brother Authorised Technical Service Provider for servicing & repairs.

Find a Service Provider

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Recycle with Brother

Help us to protect the environment and recycle your empty cartridges or old printers.