Added to basket

woman listening

Customer help at your side

If you're after warranty information, product support or FAQs, Brother is at your side.

clipboard

FAQs

Need help? Find our FAQs and
'How to' videos here.

play movie video

'How to' Video Guides

For help troubleshooting some common issues, check out our helpful 'How to' video guides.

support downloads

Support & Downloads

Visit our support centre for simple solutions
for all our products. Find driver downloads, manuals and FAQs.

warranty information info

Warranty Information

Brother is at your side with comprehensive warranties on all our products. Find out more.

registered

Register Your Product

Make sure you get enhanced support by registering your product through our Brother Online service.

pc computer

Remote Support

For remote support while speaking to our Helpdesk team, click here.

map marker

Store Locator

Find your nearest local Brother stockist

repair

Service Centre Locator

Need a repair quick? Find your nearest
service centre here.

recycle

Recycle with Brother

Help us to protect the environment by recycling your inks and toners with us.

Security Alert - Unofficial Repair Agents

The ‘Brother Printer Support NZ’ website is NOT an official Brother website or sanctioned Brother repair agent. For more information, click here.

Brother NZ

Need help?

Chat to one of our NZ-based Helpdesk team

First name:*

Last name:*

Email:*

*required

Prefer to talk? Book a callback below

Changed your mind and would rather chat?

Thanks for booking a callback with Brother NZ.

Your preferred time* is:

One of our friendly Brother NZ Helpdesk team members will be in touch.

*We'll aim to call you back as close to this time as possible. If you have selected a public holiday, we will contact you on the next working day.

Thanks for getting in touch with Brother NZ.

Unfortunately our system encountered an issue which we are trying to resolve.

Please try again at a later time.