Important Firmware Update On Selected Mono Laser Printers Purchased From 1 December 2023. Click Here For Information.
  1. Home
  2. Recycling
a child sitting at a desk with a pencil looking happy sitting next to a printer

Let's close the loop

Our comprehensive recycling programme ensures you can access a variety of free and responsible pathways for recycling your empty consumables and old print hardware. Operating since 2008 with the support of certified e-waste specialists, Recycling Group, Brother has made recycling simple and easy.

Recycling your old products helps to close the loop, giving new life to old materials. Together, we can support a greener tomorrow, one responsible choice at a time.

a large recycling box in a shop

Recycle empty consumables

Recycling your empty Brother ink, toner and drum cartridges reduces the amount of waste in landfill and enables these materials to be repurposed into new products. With support from Recycling Group, recycling consumables has never been easier.

Empty Brother consumables can be recycled via:

  • Nationwide drop-off points
  • Freepost recycling bags

If you're a Managed Print Services customer, you'll be supplied with a recycling box when you start a new contract. Recycling is at no additional cost. Each time a box is returned to Recycling Group, they'll send you out a new one.

Find a drop-off point Request a recycling bag

a printer on a table

Recycle a printer

Printer Pick Up is a print industry first in Aotearoa New Zealand that makes it easier than ever to recycle an old printer.

When you buy a new Brother printer, we’ll pick up your old one and recycle it for you – regardless of the brand. We’ll also take away the packaging from your new printer.

Alternatively, you can drop your old printer off at any of our nationwide drop-off points to be recycled.

If you're a new Managed Print Services customer, you can choose to have your old print hardware removed and recycled for free when you start a new contract.

Find a drop-off point Request Printer Pick Up

Our Recycling Record

Since 2008, we've recycled more than1:

A black and white brother printer on a white background


of printer hardware

4 toner cartridges for a printer on a white background


toner cartridges

4 ink cartridges for a printer on a white background


ink cartridges

a brother drum cartridge for a printer


laser printer drums

a brother drum cartridge for a printer or fax machine


fax cartridges


EPS/EPE-Free Packaging

Removing polystyrene (EPS) and polyethylene (EPE) packaging from our products is an environmentally responsible step that reduces non-recyclable waste and promotes sustainable packaging alternatives, including cardboard and pulp. EPS/EPE packaging will continue to be phased out.

Customers and partners are encouraged to keep an eye out for EPE/EPS-free packaging on Brother products that feature the special badge.

three people picking up litter on a beach wearing high-visibility vests

Corporate Social Responsibility (CSR)

Corporate Social Responsibility (CSR) is a corporate commitment to improving community well-being through positive contribution towards social and environmental responsibility. This commitment is embodied by Brother through our motto - at your side.

Brother strongly believes in being a responsible corporate citizen - this is reflected in our broad range of Corporate Social Responsibility (CSR) policies and programs.

Explore Brother CSR


5R Concept - the Key to Reducing Environmental Impact

Since 1999, the Brother Group has been actively engaged in environmental activities rooted in the concept of the '5Rs'. These principles are instrumental in the Brother Group's commitment to fostering a sustainable material-cycle society.

  • Refuse: Avoid purchase of environmentally burdensome materials whenever possible.
  • Reduce: Reduce waste material.
  • Reuse: Reuse waste material without processing.
  • Reform: Reuse materials in a different form.
  • Recycle: Reuse materials as resources.

Creating eco-conscious products


Brother Group Sustainability

In order to respond to global demands and expectations, which increase in proportion to the growth of a company, Brother provides superior value, conserves the environment and contributes to society, through CSR management.

All employee efforts promote these activities with the highest integrity and raise trust in the Brother brand. Brother, as a global team, continues to focus on delivering management that builds trusting relationships with all stakeholders toward the future.

Go to Brother Global


Restriction of Hazardous Substances (RoHs)

RoHS is the 'Restriction of the use of certain Hazardous Substances' in electrical and electronic equipment. We prohibit the sale of new electrical and electronic equipment that exceeds agreed-upon levels of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants. An Explanation of RoHS and lists of restricted substances will provide you with more information.

Material Safety Data Sheets (SDS) are also available for our products.

Environmental Compliance of Products

a man wearing a high-visibility vest unboxes a large recycling box and removes a toner cartridge with his hands

About Recycling Group

Recycling Group (formerly Croxley Recycling) is Brother's trusted e-waste recycling partner in New Zealand. They hold ISO 9001 and 14001 certification, setting the standard in e-waste recycling and providing a trusted and transparent service. Having a partner with the expertise to collect, handle and recycle e-waste appropriately is vitally important to us.

We partner with Recycling Group to recycle cardboard, plastic, metal, toner and electronics. Based on all Brother materials collected by Recycling Group, approximately 99% by weight is recycled into various new pathways1.

Go to Recycling Group

Based on reporting from Recycling Group. As at 31 March 2022. 

Working Together for a Sustainable Future​

As part of circular economy initiatives, Brother is working to collect and recycle Brother products such as used cartridges and machines. Customer cooperation is essential for this activity. We are making it easy for all Brother customers.

Filmed in 2019, learn about Brother New Zealand's journey towards a circular economy from Director of Corporate Strategy & CSR, along with Recycling Group Manager, Wayne Grieve (formerly with Croxley Recycling).

Video supplied by Brother Earth.

Explore Brother Earth

Package Design Optimisation

See how we’re optimising package design to reduce our environmental impact.

Low Energy Standby Technology

Explore Brother's development in low standby power technology, which can be very close to zero.

Remanufacturing Toner Cartridges

We send selected printer toner cartridges to Brother in Slovakia to be remanufactured.

Brother NZ
Need help?
Chat to one of our NZ-based Helpdesk team
Thanks for booking a callback with Brother NZ.
Your preferred time* is:

One of our friendly Brother NZ Helpdesk team members will be in touch.
*We'll aim to call you back as close to this time as possible. If you have selected a public holiday, we will contact you on the next working day. 
Thanks for getting in touch with Brother NZ.
Unfortunately our system encountered an issue which we are trying to resolve. 
Please try again at a later time.