Important Firmware Update

This is an important product notice in relation to your recently purchased Brother printer that will help ensure you continue to get the best out of your printer.

Owners of the following models are advised to update their firmware. The latest firmware release includes improved print yield and page count accuracy. The latest version of firmware is currently available in the Support & Downloads section of the Brother Support website, or by clicking on your Brother machine model listed below.

Please select your model below to view/download the update. Once at the site, select your Operating System and click Firmware Update Tool.

IMPORTANT: Do not turn off your Brother machine until the firmware update has finished. Update times will vary depending on internet connection and computer speed.

Click on your printer or multi-function below to download the latest firmware

Additional FAQs and solutions are available on the Brother website. We also offer free downloads of Operational User Guides, Software User Guides, New Driver Releases, Firmware Updates, and more. We encourage you to visit the website to learn more about your product and its operation.

If for any reason you experience an issue, please contact our NZ-based Helpdesk.

To help us keep you informed, register your printer online and you'll also receive a Bonus Warranty Upgrade, giving you a 5-Year On-site Warranty. This means that if we can't fix your printer over the phone, we'll send someone to your home or office to fix it for free. T&Cs apply.

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